Frequently Asked Questions

Yes. When you sign up for our Foundation or Growth plan, we assign dedicated operations managers to your account. These specialists spend time studying your company workflows, service areas, pricing templates, and team schedules so they operate as a seamless extension of your company.

No. Our communication bridge is completely white-labeled. We answer phone lines using your company greetings, reply to emails using custom addresses matching your domain name (e.g., info@yourcompany.com), and interface with clients exactly as your local office managers would.

Absolutely. Our squads are fully trained across all leading construction management and dispatch software, including Procore, ServiceTitan, Housecall Pro, Buildertrend, Monday.com, and QuickBooks. We require zero training overhead from you.

While you maintain the ultimate hiring decisions, we can actively source new trades, compile bidding documentation, review local licensing records, and check Certificate of Insurance (COI) compliance status. We keep your vendor directory fully populated and legally organized.

Yes. We draft and send out progress or final invoices immediately upon field technician updates. We also manage Accounts Receivable (A/R) tracking and perform friendly collection call cycles for past-due tickets to keep your bank balances healthy.

Yes. We support contractors nationwide. Because we operate from a central tech hub in Bengaluru, we have continuous coverage that maps cleanly to Eastern, Central, Mountain, and Pacific time zones. We provide uninterrupted support regardless of your business location.