Contractor Operations as a Service (COaaS) is a fully managed operations solution built specifically for contractors. We become an extension of the owner, taking ownership of the day-to-day operations that keep your business running efficiently. While you focus on completing jobs, winning new projects, building client relationships, marketing your business, and growing your company, we ensure your operations continue to run seamlessly behind the scenes.
Instead of hiring and managing multiple office employees, you gain a dedicated team of experienced contractor operations professionals who already understand the industry's workflows and challenges. With extensive experience supporting maintenance, make-ready, renovations, remodeling, restoration, and service-based contracting businesses, we integrate into your business and operate as your dedicated operations team, without the overhead of building and managing an in-house office.
Read MoreManaging high volumes of field work while answering calls and organizing paperwork creates massive operational bottlenecks.
Technicians double-booked, missed window appointments, and inefficient dispatch routes that eat fuel and time.
New calls or emails sitting unanswered for hours, causing potential clients to choose competitors who respond faster.
Invoices are delayed, vendor COIs expire without tracking, and CRM records remain incomplete or outdated.
Clients feeling ignored or misinformed due to lack of central updates, leading to bad reviews and lost referrals.
We supply the operations team, the framework, and the execution to resolve your administrative bottlenecks.
Smart routing and real-time scheduling coordination to maximize technician output.
Keeping Procore, ServiceTitan, or Housecall Pro clean, accurate, and completely updated.
Sourcing material, tracking Certificate of Insurance (COI), and onboarding subcontractors.
Dedicated reception, appointment reminders, feedback gathering, and prompt email answers.
Prompt invoice preparation, customer payments follow-up, and tracking accounts receivable.
Organizing project files, photo logs management, permit tracking, and basic report logging.
Aligning field updates with management logs so project managers always stay informed.
Granular reports detailing job margins, dispatch volumes, response speeds, and billing pipelines.
Compare the traditional administrative hiring process with our streamlined Contractors Operations as a Service (COaaS) model.
Requires scaling headcount for separate roles (dispatching, billing, CRM management).
Takes weeks of onboarding and daily management overhead away from site work.
Adds significant legal liabilities, workers' comp, insurance, and payroll taxes.
Scaling up means hiring more staff, compounding overhead costs and management headaches.
Get a complete squad managing scheduling, dispatch, invoicing, and CRM updates seamlessly.
Flat-rate, transparent subscription cost with no hidden fees or variable contractor bills.
We deploy experienced contractor operators trained in SOPs and major CRMs from day one.
Save thousands annually by eliminating employee overhead, payroll burden, and office space liabilities.
We align People, Process, and Performance to deliver error-free remote office management.
Experienced operations professionals, dispatch specialists, and billing administrators who integrate directly with your company culture.
Optimized SOPs, smart templates, and automated workflows designed over hundreds of thousands of work orders to prevent errors.
Rigorous KPI tracking, weekly dashboard summaries, and audit reporting that ensure your operational margins continue to grow.
Tailored operations support mapping the specific needs of residential, commercial, and maintenance specialists.
Choose an operations tier built to scale with your job volume. Cancel or adjust anytime.
Perfect for growing contractors who need a dedicated operations team.
Built for contractors handling higher job volumes and expanding their subcontractor network.
Customized operational support for established contractors ready to scale regionally or nationally.
Get a dedicated operations team managing your scheduling, dispatch, invoicing, and customer success today.
